Editor: In today’s Guardian, Carl Mathis (“Canada Post past its prime”) has already buried Canada Post. I’m guessing he only uses it for flyer delivery.
Many small businesses use Canada Post on a daily basis, including myself. Their parcel rates are lower and no one else has letter delivery. Some say just pay your bills online. You may be able to get an invoice from a supplier online, or send one to a customer, but many forms of electronic payment (such as PayPal) charge a commission, so mailing a cheque is cheaper.
As for your prediction, Mr. Mathis, you’ve already answered your own question. You ask “If the couriers got their prices down, would people switch?” Their prices aren’t down and aren’t coming down, that’s why we use Canada Post.
Besides, it’s still much nicer to get a sparkly Christmas card in the mail than one on your ‘smart’ phone.
Merry Christmas to all Canada Post workers and customers.