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Letter: Obscene profits for our big banks

Published on July 17, 2017

A TD Canada Trust building in Kentville, N.S.

©SaltWire file photo

Almost every day we hear in the news of the obscene profits Canada’s big banks are raking in, all while their services to us, the customer, diminish.

That’s bad enough but now we hear allegations of crooked dealings by those banks: forging customers signatures and initials to buy more services that the customer didn’t ask for, pressure sales by terrified staff desperate to keep their jobs.

Just recently, TD Bank announced it was opening a call centre in Moncton, NB. The shocker? They will receive up to $9 million in financial assistance from the NB government. Assistance? They can afford to give the government assistance. NB’s finances are in terrible shape, last year their HST went up 2% as the economy falters. Yet, they throw millions after these fat cat bankers? Unbelievable.

 Customer: “I’d like to withdraw some money from my account.”

Teller: Do you have an appointment?”

Customer: “An appointment?”

Teller: “Yes, ma’am.”

Customer: “That’s ridiculous. I need to make an appointment to withdraw money from my own account.”

Teller: “Yes, ma’am.”

Customer: “That’s ridiculous. I want the see the manager.”

Teller: “Yes, ma’am. Do you have an appointment?”

 TD Bank. We’re richer than you think.

 

Lloyd Kerry,
Charlottetown