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Were getting centralized 911 but when?



Published on January 5th, 2010
Published on June 20th, 2010
Staff ~ Farm Focus RSS Feed

Until government actually sets aside money to achieve central dispatch, it can only offer vague gestures of support

Topics :
Office of Public Safety , Charlottetown

The provincial government says it's going ahead with plans to centralize the dispatching of 911 emergency services, but many Islanders may well be asking: when? Until money is set aside for the project and an actual target date is set, government's assurance amounts to only a gesture of support.
The Office of Public Safety recently said it has found what looks to be a "viable and affordable option" for a central, enhanced 911 dispatch centre that would replace the three existing dispatch centres. The province will now proceed with a formal request for proposals.
Right now, if a call is made in Charlottetown, it's handled by the Charlottetown police. The same goes for Summerside. A centralized dispatch would co-ordinate calls from across the province and reduce the number of call transfers. Last April, Communities Minister Carolyn Bertram said government recognized the importance of central dispatch and was working toward it. "I think we'll have something on that pretty soon," the minister was quoted as saying.
That was encouraging news at the time - but that was eight months ago. And although government is poised to proceed with a formal request for proposals, no money has been set aside this year for the project. The earliest a central dispatch could be up and running, according to public safety officials, would be 2011. That's not exactly tomorrow.

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