Charlottetown Airport advises travellers to arrive 90 minutes early

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Air Canada check-in desk at the Charlottetown Airport

Travellers using the Charlottetown Airport should show up at least 90 minutes before their flights or risk missing their flights.

The airport is experiencing what it calls a high seat demand, especially for early morning and early evening flights, and says passengers should be prepared by arriving extra early.

"Travellers who aren’t checked-in before the airlines' cut-off deadline of 45 minutes may risk being denied boarding for their flight," said Doug Newson, CEO of the Charlottetown Airport Authority. "It would be a very unfortunate experience for a departing traveller and a timely arrival at the airport can avoid that."

Additional seats were added to flights flying in and out of Charlottetown this year in anticipation of a higher demand due to the P.E.I. 2014 celebrations marking the 150th anniversary of the 1864 Charlottetown Conference.

Newson expects that the high seat demand situation will continue throughout August and into early September.

Organizations: Charlottetown Airport

Geographic location: Charlottetown

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Recent comments

  • townie22
    August 06, 2014 - 08:00

    i have relatives here from Toronto heading back Friday, and coming from hectic Pearson Airport in Toronto, they have no problem with being at Charlottetown Airport 90 minutes early.

  • Partially Correct....
    August 05, 2014 - 21:28

    There are two peak times per day at the Charlottetown Airport, one in the morning when Delta, WestJet, and the Air Canada flights are close together, and one in the evening from 1700-1800 when West Jet's Toronto and Air Canada's Montreal and Toronto go out. Those are the flights you need to be early for. The rest are smaller flights, but usually do not have long line ups as they are smaller planes. No point showing up before 0400 in the morning, as there's no one working until then. Yes, liquids are an issue, as the security staff are being threatened with and further discipline up to and including termination by CATSA if they do not enforce the liquids restrictions. Securitas that has the security contract, let staffing levels drop from peak levels by a full 25% until the START of summer this year in June before they even had the first of their new employees on the floor. I'm sure you can figure out where the eleven Islanders potential wages went for the past few years, from a contract paid out with the security fees on your, not back to the federal government.....

  • Katherine Gutkind
    August 05, 2014 - 15:53

    I was on a flight from Charlottetown to Halifax on the 31st of July - the 7:55 pm flight. There were five of us flying when there are 18 seats. The departure area was empty before and after customs check. Does not quite fit in with your article does it? The 2014 celebrations did not affect my flight. I was shocked it was so empty more because it was July than anything else.

  • Joe
    August 05, 2014 - 13:37

    I live in Calgary and have never missed a flight by only arriving to the airport 60 minutes prior to the departure time for a domestic flight. There should be no reason for the Charlottetown airport to be any different.

  • Jetman
    August 05, 2014 - 12:02

    I no passengers think oh it's just Charlottetown no need to be there early but there wrong I flew out of there last week and it was busy the security line was long rumour has it they are cracking down again on the liquids rule so a lot of passengers bags were being examined. Plus it's the summer people it's peak time for Charlottetown if you were in Halifax or Toronto you would defiantly miss your flight it never hurts to be early.

  • Mike.
    August 05, 2014 - 11:39

    There could be confusion as to what gate you are departing from.

  • Dundas Sue
    August 05, 2014 - 11:07

    Charlottetown was never that busy so thanks for the heads up. Things have obviously changed.

  • hmatt
    August 05, 2014 - 10:32

    These prior comments are obviously coming from non-seasoned travellers. If you want to miss your flight, show up late. You have no idea the sh*t, these employees take , because you got to the airport late

    • @%^#@*&
      August 05, 2014 - 16:00

      You watch your language young man!

  • Megan
    August 05, 2014 - 10:26

    Try travelling through other airports in canada. Sometimes it's an hour wait just to get through security. So stop complaining or miss your flight.

    • Bob MacDonald
      August 06, 2014 - 14:31

      Maybe we should lower all the speed limits on PEI to just 10km/hour so we can't drive anywhere faster than they can in Toronto.

  • Jason
    August 05, 2014 - 10:09

    What they are trying to say is that for travelers WITHOUT advance reservations (ie walk on passengers or those looking for last minute same day deals) are advised to check-in at least 90 minutes before boarding. I agree that for an airport this size they should not inconvenience customers as if they were a major hub serving international arrivals and departures.

  • The Observer from Stratford
    August 05, 2014 - 09:46

    Has the airport/really Air Canada never heard of adjusting their staffing to match the passenger load? Why should their paying passengers be expected to adjust their lifestyle to make life easier for the airline? Sixty minutes is the standard for domestic flights across the country. Why should Charlottetown be any different?

    • Evan
      August 05, 2014 - 10:33

      Get off your high horse and stop hiding behind an anonymous name. It's just a recommendation, and it hasn't been 60 minutes for domestic in quite a few years. 90 is the recommendation pretty well everywhere now. Mind you I usually show up 60 minutes prior and only once nearly missed my flight - I did lose my pre-selected seats though.

  • J
    August 05, 2014 - 09:30

    there's absolutely no need to be at Ch'town airport 90 minutes before flight just to hang around.