© Special to The Guardian
Trudy MacDonald of Wheatley River sent The Guardian this photo of her Canada Post mailbox that was cut off by a snow bank.
Trudy MacDonald of Wheatley River says Canada Post needs to do a better job of clearing snow in rural P.E.I.
MacDonald said she recently went out to collect her mail from the local transit boxes two hours after her driveway had been plowed out only to discover she couldn’t get to her mailbox, which was blocked by a mound of snow.
The Island was cleaning up from yet another snowstorm.
“People from the community with snow-clearing machines drive right past the super boxes on this road,’’ MacDonald said.
She said a local Canada Post employee told her the Crown corporation hires private contractors locally to clear snow from transit boxes.
Phil Legault, media relations with Canada Post, confirmed that.
“Canada Post is responsible for maintenance and snow clearance at community mailbox sites,’’ Legault said in an email. “We have contracted services that clear the snow away from the boxes following snowfalls.’’
Unsatisfied with the answers she was getting from Canada Post, MacDonald sent an email to Transport Minister Lisa Raitt, the minister responsible for Canada Post, and copied it to the Prime Minister's Office.
She received a prompt reply.
“Please be assured that your comments have been carefully noted,’’ MacDonald said, reading from the email she received from Donald Smith in the Prime Minister’s Office. “He assured me that she will wish to give my views every consideration. Isn’t that sweet?’’
MacDonald didn’t sound overly convinced, by the way.
Legault said if mailboxes are not cleared in a reasonable amount of time following a snowfall, people can call the corporation’s customer line and some will be sent out to clear the boxes.
That number is 1-866-607-6301.