911: regulator seeks public input into ways to improve emergency phone service

The Canadian Press
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The CRTC is asking Canadians for ideas on how to improve the 911 emergency service in light of changing technology.

The Canadian Radio-television and Telecommunications Commission said Monday it will review the findings of the public consultation by the end of next May.

“Each year, the 911 system is relied upon by thousands of Canadians during emergency situations,” commissioner Tim Denton said in a news release.

The CRTC says Denton will conduct research on 911 services in light of the telecommunications system’s evolution to next-generation networks based on Internet Protocol.

“As telecommunications networks evolve and adopt new technologies, we all have an interest in ensuring that the system continues to meet Canadians’ needs,” Denton said as he called for public input.

“In particular, I would encourage first responders, call centre operators and governmental bodies to share their ideas on how the 911 system could help them better respond to emergency situations.”

The consultation is being done ahead of a formal CRTC review in 2014-2015.

 

Organizations: Canadian Radio-television and Telecommunications Commission

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  • don
    December 17, 2012 - 20:10

    well lets see new radio system for ems, PROPER training for dispatchers so when a call comes in and a person is having a heart attack they can tell the person on the phone what do. same as the rest of 911 in Canada and USA. but dizzy has proved so many times he and his money grabbers cares NOTHING for islanders. and to me not one of the liberals should be called islanders they are a disgrace to the name islander. someone from the any country would be more of an islander. you say you have no money to help the police etc but yet you have money to by 2 new cars.