Stop pocket dialing 911: Sherry

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40 per cent of all calls to 911 are non-emergency calls and most of those occur due to 'pocket dialing'

Environment, Labour and Justice Minister Janice Sherry, who is responsible for the Office of Public Safety, issued a news release reminding people not to program 911 into their phone's speed dial.

When someone accidentally calls 911, it could be putting someone else’s life in danger.

Environment, Labour and Justice Minister Janice Sherry, who is responsible for the Office of Public Safety, issued a news release today on the topic non-emergency calls to 911.

She said nearly 40 per cent of all calls to 911 are non-emergency calls and most of those occur due to 'pocket dialing' -- when the buttons are pushed inside a pocket or purse without the person's knowledge.

“Accidental and non-emergency calls to 911 tie up valuable resources, and may even delay getting life-saving help to someone who is in distress," she said.

The Office of Public Safety is launching a campaign this week to help end pocket dials to 911. Under the Emergency 911 Act, it is illegal to program 911 into any phone in Prince Edward Island.

To prevent accidental 911 calls, Sherry suggests ensuring 911 isn’t programmed into the phone's speed dial, and locking the phone’s touch screen or key pad before placing it in a pocket or purse.

“If you do mistakenly call 911, it is important to stay on the line and explain to the call-taker that emergency assistance is not required,” Sherry said. “Nine-one-one staff spend a lot of valuable time following up on calls where there was no one on the line.”

Organizations: Office of Public Safety

Geographic location: Prince Edward Island.To

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Recent comments

  • not our fault
    November 21, 2012 - 23:41

    Impossible. Even when my phone is "locked" for all keys, the option for emergency call still comes up. ... I can lock my keypad and not have 911 on speeddial all you want, it will not solve why this is happening. Most phones have this option.

  • Joe Blow
    November 21, 2012 - 16:56

    Ok....I will stop pocket dialing 911 if the Liberal government stops wasting PEI tax dollars! DEAL?? The Liberals steal PNP money from small businesses across the Island and they continuously make terrible business decisions resulting in Islanders having to pay for their mistakes. You want the public to do something for you Sherry.....then you gotta do something for us for a change!! Like you say to all your party supporters..."You scratch my back and I'll scratch yours"

    • to JOE BLOW
      November 22, 2012 - 08:48

      This article has absolutely nothing to do with PNP. Get over it!

  • Ulfric
    November 21, 2012 - 16:32

    It's pretty easy to pocket dial 911 on blackberry phones. Had it happen before and they called me back.

  • johnny cash
    November 21, 2012 - 16:17

    She's a liberal,can we believe her? Look who runs her.