Atlantic Canadians turn to online banking in record numbers

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Atlantic Canadians turn to online banking in record numbers

Survey Highlights

Canadian and Atlantic residents' primary means of conducting financial transactions (percentage)

                                     2008                    2010         

Method                            Canada    Atlantic      Canada    Atlantic

ABMs                                  28          32              23          28

Telephone banking                5             6               4            2

Online banking                     35          30              45          44

In person in a branch            24          25              23          20

Combinations / Other             8           7                 5           6

Canadian and Atlantic residents' primary method of making regular bill payments (percentage)

                                      2008                    2010         

Method                            Canada    Atlantic      Canada    Atlantic

Computer/online                 35          29              45          44

ABMs                                  10           5               8           7

By cheque                            7          10               5           4

In person in a branch            11          12             12          10

Pre-authorized debit/credit    18          21              19          23

Telephone banking                  8          10              5           5

Cash                                      1           5               1           1

Combinations / Other             10          8                5           6

Organizations: ABMs

Geographic location: Atlantic Canada, New Brunswick, Nova Scotia Prince Edward Island Newfoundland

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