Survey Highlights
Canadian and Atlantic residents' primary means of conducting financial transactions (percentage)
2008 2010
Method Canada Atlantic Canada Atlantic
ABMs 28 32 23 28
Telephone banking 5 6 4 2
Online banking 35 30 45 44
In person in a branch 24 25 23 20
Combinations / Other 8 7 5 6
Canadian and Atlantic residents' primary method of making regular bill payments (percentage)
2008 2010
Method Canada Atlantic Canada Atlantic
Computer/online 35 29 45 44
ABMs 10 5 8 7
By cheque 7 10 5 4
In person in a branch 11 12 12 10
Pre-authorized debit/credit 18 21 19 23
Telephone banking 8 10 5 5
Cash 1 5 1 1
Combinations / Other 10 8 5 6
